On behalf of my family, especially my wonderful mum, we would like to express our sincere thanks for the complete professionalism, courtesy and compassion displayed to our family due to the unexpected passing of my beloved brother.
From the first contact, through to the day itself, we could not have asked for any more. Lucy is simply awesome and understood exactly what mum required and did everything possible to over deliver.
The attention to detail and customer service is second to none, it is simply awesome and is what makes your team so good.
Lucy could not have done anything more, exceptional.
A special mention to Patrick on the day. He made a huge impression on all the family, with his kind demeanour, empathy, warmth and compassion. He was so good.
I cannot overstate my gratitude to your team for everything you have done. And whilst I hope never to use your services again, it is comforting to know that for any other grieving family, Team Critoph and Crowe are there to take their hands and lead them through their grief to a “restful” place.
Thank you for helping my brother rest in peace and for looking after my mum and our family.
Paul (on behalf of our family)